I want both my accounts back and I want to change my email.. passwords...and put my num...

GetHuman745653's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman745653's own words
I want both my accounts back and I want to change my email.. passwords...and put my number back on there ..*I want this to happen immediately.*I have a Facebook with Paula Watters and Paula Marcum
GetHuman745653 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman745653
Jun 3rd, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 671 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman745653 started working on this issue
Jun 3rd 6:57pm
GetHuman745653 indicated the issue is not fixed yet.
Jun 3rd 6:58pm