I can see my account active but i dont have the access.. *i made a new account now *Old...

GetHuman741791's customer service issue with Facebook from June 2018

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The issue in GetHuman741791's own words
I can see my account active but i dont have the access.. *i made a new account now *Old one name was ( jaskaran singh ) *Id was - *****@***.com**Please help me get it back *Even my instagram account i hacked by someone that is @jaskaran****
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Facebook

Customer service issue
Reported by GetHuman741791
Jun 3rd, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 661 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman741791 started working on this issue
Jun 3rd 5:51pm
GetHuman741791 indicated the issue is not fixed yet.
Jun 3rd 5:51pm