I am currently travelling and my phone was stolen. I recently deleted my email and did...

GetHuman-haydanah's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-haydanah's own words
I am currently travelling and my phone was stolen. I recently deleted my email and did not manage to update my new email address on Facebook. When tried to log in on Facebook I could not remember my passward . So I could not use my email address or phone number to make a new password or get in. So I got my * trusted friends to send over the codes , all went well. But Facebook said in order to access my account I need to check my new email address *****@***.com and check the link in the email to confirm my email address. The link has not come through. I have reappeared the process numourous times. Can you please help me get back into my account ?
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Customer service issue
Reported by GetHuman-haydanah
May 16th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 167 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-haydanah started working on this issue
May 16th, 2018 6:50pm
GetHuman-haydanah indicated the issue is not fixed yet.
May 17th, 2018 2:01am
GetHuman-haydanah indicated the issue is not fixed yet.
May 17th, 2018 2:04am
GetHuman-haydanah indicated the issue is not fixed yet.
May 17th, 2018 2:07am
GetHuman-haydanah indicated the issue is not fixed yet.
May 17th, 2018 7:33am
GetHuman-haydanah indicated the issue is not fixed yet.
May 20th, 2018 12:07am