My name is michael ( mickey ) wells. I need to get back into my account. I was incarcer...

GetHuman-mickeywe's customer service issue with Facebook from May 2018

115 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-mickeywe's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mickeywe's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mickeywe will want to follow the link below to head to their help center. We will check on GetHuman-mickeywe later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mickeywe may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mickeywe's own words
My name is michael ( mickey ) wells. I need to get back into my account. I was incarcerated and no longer have the email or phone number connected to the account. I typed in what i thought was my password but it says its an older password. I can prove its me in so many ways if someone would please please just answer me. I have been trying to get back into my account for a little while now. My wife passed away while i was incarcerated and there are things in this account that are very important to me. Please someone please help me.
GetHuman-mickeywe did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mickeywe fixed the problem
We are waiting for GetHuman-mickeywe to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-mickeywe fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mickeywe
May 16th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 115 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mickeywe started working on this issue
May 16th, 2018 1:40am