A month or so ago my Facebook account was hacked. I went through the process of "securi...

GetHuman688581's customer service issue with Facebook from May 2018

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1 following
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman688581's own words
A month or so ago my Facebook account was hacked. I went through the process of "securing" my account, however, a lot of my information and all my friends had changed to the hacker's info and everything was in Arabic. Might I add this took forever to try and fix. So once I thought I fixed it (and clearly didn't) I was frustrated and didn't feel comfortable having my Facebook activated. Therefore, I deactivated my account. Well here we are a few weeks later and I received an email from Facebook stating that they received a request to reset my password. I clicked the option stating that I did not make that request and reported it to Facebook. Well, the last * days I have been receiving a ton of Facebook notifications on my Ipad..... therefore, somehow my account is reactivated by a hacker and I feel helpless because it seems impossible to get in touch with Facebook and I want this fixed immediately. I do not want my profile activated and want it to be impossible for anyone to access it.
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Customer service issue
Reported by GetHuman688581
May 16th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 22 others
1 customer following this
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GetHuman688581 started working on this issue
May 16th 1:31am