My FB account was deleted for no apparent reason. I have videos, pictures, etc. On my p...

GetHuman688509's customer service issue with Facebook from May 2018

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GetHuman688509's next move: go to the Facebook help center.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman688509's own words
My FB account was deleted for no apparent reason. I have videos, pictures, etc. On my page that are now gone. I am not able to access the original email account because I set FB up way back when it was for college students only. I no longer have access to my college email as it has been ** years. I have not been able to get in contact with anyone to recover my account. I need this account recovered.
GetHuman688509 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman688509
May 16th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 140 others
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Timeline
GetHuman688509 started working on this issue
May 16th, 2018 1:01am