My facebook got hacked. Some middle eastern has taken it over. My facebook name is Alex...

GetHuman-alexhmar's customer service issue with Facebook from May 2018

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-alexhmar's own words
My facebook got hacked. Some middle eastern has taken it over. My facebook name is Alex Martin. I had an old email linked to account and am unable to reset password. The email linked is *****@***.com The middle easterner still has pictures of me and my kids. Can you please reset my fb password?
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Customer service issue
Reported by GetHuman-alexhmar
May 15th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 22 customers so far
Similar issue to 8 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-alexhmar started working on this issue
May 15th, 2018 9:28pm
GetHuman-alexhmar indicated the issue is not fixed yet.
May 15th, 2018 10:49pm