Good morning. I am not able to access my Facebook account. I have forgotten my password...

GetHuman-julieoft's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-julieoft's own words
Good morning. I am not able to access my Facebook account. I have forgotten my password and don't have access to the recovery email.( I am attempting to get this resolved with the server provider)The phone number associated with my account is no longer my number. I desperately need into my account. It has important photos that I don't have anywhere else. I hope you are able to help me out. Thank you.
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Customer service issue
Reported by GetHuman-julieoft
May 15th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 16 customers so far
Similar issue to 420 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-julieoft started working on this issue
May 15th 2:16pm
GetHuman-julieoft indicated the issue is not fixed yet.
May 15th 4:14pm