Hi FB,**I am an employee of Nickel Pte Ltd, a financial technology company in Singapore...

GetHuman-illy's customer service issue with Facebook from May 2018

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The issue in GetHuman-illy's own words
Hi FB,**I am an employee of Nickel Pte Ltd, a financial technology company in Singapore. Our company is called Nickel. At the present moment, we are fast expanding and my CEO has requested for FB's assistance in verifying and securing our current domain 'facebook.com*nickel.to' to 'facebook.com*nickel' **We are a legally registered business entity under Singapore's Accounting and Corporate Regulatory Authority (ACRA) since our inception in ****.**Given our fast growing status in the Fintech ecosystem in Singapore's financial services landscape, we need to integrate all all social media platforms to the domain ‘Nickel.’ Our LinkedIn is approved to be ‘Nickel’ as well as in the SLACK APP domain. We will be running ads in the near future on FB to gain more traction, so we want to ensure that our branding is coherent across all channels.**We seek FB’s assistance in helping us establish this domain name which is taken up by a current entity which has not been active since ****. **Thank you.**Yours sincerely,*Illy
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Facebook

Customer service issue
Reported by GetHuman-illy
May 15th, 2018 - 10 mons ago
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GetHuman-illy started working on this issue
May 15th, 2018 7:01am