Simply, I was blocked. Contacted Facebook. My page was Reloaded to me but it is the wro...

GetHuman-elcarter's customer service issue with Facebook from May 2018

11 views
 | 
211 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-elcarter's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elcarter's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elcarter will want to follow the link below to head to their help center. We will check on GetHuman-elcarter later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-elcarter may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-elcarter's own words
Simply, I was blocked. Contacted Facebook. My page was Reloaded to me but it is the wrong account with the correct name. The account I was given seems to be a hacked account I'm a ** year old man... The Facebook page I was given access from you guys, shows a photo of a young girl with no posts please help me find my real page, thank you! I would like to be able to contact my family. Also, why was I blocked from my account. I don't understand why that happens, thank you for your help
GetHuman-elcarter did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-elcarter fixed the problem
We are waiting for GetHuman-elcarter to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-elcarter fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-elcarter
May 15th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 11 customers so far
Similar issue to 211 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-elcarter started working on this issue
May 15th, 2018 6:30am