My brothers facebook account (Snowy Oglesby) has been hacked on the ******* and so has...

GetHuman-caseyogl's customer service issue with Facebook from May 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-caseyogl's own words
My brothers facebook account (Snowy Oglesby) has been hacked on the ******* and so has his email address linked to his facebook account. We are trying to recover the account and log back in. Unfortunately we are having trouble as we cannot log into the Microsoft account. Is there anyway to change the email address on his account or add a phone number so we can reset the password? *We are able to provide proof of identity and anything else that is required.
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Customer service issue
Reported by GetHuman-caseyogl
May 15th, 2018 - 10 mons ago
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GetHuman-caseyogl started working on this issue
May 15th, 2018 1:54am