My brothers facebook account (Snowy Oglesby) has been hacked on the ******* and so has...

GetHuman-caseyogl's customer service issue with Facebook from May 2018

1 view
419 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-caseyogl's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-caseyogl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-caseyogl's own words
My brothers facebook account (Snowy Oglesby) has been hacked on the ******* and so has his email address linked to his facebook account. We are trying to recover the account and log back in. Unfortunately we are having trouble as we cannot log into the Microsoft account. Is there anyway to change the email address on his account or add a phone number so we can reset the password? *We are able to provide proof of identity and anything else that is required.
GetHuman-caseyogl did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-caseyogl fixed the problem
We are waiting for GetHuman-caseyogl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-caseyogl fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-caseyogl
May 15th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 419 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-caseyogl started working on this issue
May 15th, 2018 1:54am