I was trying to log in my facebook account, but it said to me that my password was chan...

GetHuman-agumpar's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-agumpar's own words
I was trying to log in my facebook account, but it said to me that my password was changed when I never did. I had been trying to put in my new email account for several times because I had no access to my previous email and phone number anymore, but I still won’t get any email for a verification code or instructions on how I would get my facebook account back. When I opened my email today, facebook sent me an email but it was written in a strange (maybe arabic?) language. Was it a scam? And how would you help me bring my facebook account back? Thank you.
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Customer service issue
Reported by GetHuman-agumpar
May 14th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 535 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-agumpar started working on this issue
May 14th, 2018 4:00pm
GetHuman-agumpar indicated the issue is not fixed yet.
May 14th, 2018 5:53pm
GetHuman-agumpar indicated the issue is not fixed yet.
May 14th, 2018 5:53pm
GetHuman-agumpar indicated the issue is not fixed yet.
May 14th, 2018 5:54pm
GetHuman-agumpar indicated the issue is not fixed yet.
May 14th, 2018 6:33pm