I set my Facebook account up under an old email and never changed it. The email account...

GetHuman-jcobbert's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-jcobbert's own words
I set my Facebook account up under an old email and never changed it. The email account that I had used for my Facebook was deleted by me about a year ago. The other day I received an spam message on messager and when I went on the link it also sent messages to all my friends. So I changed my password for security reasons. A few days after that I deleted my Facebook and messager app to download a video cause I need the space. Once I watched the movie and downloaded the app back I could log in cause it say incorrect password
GetHuman-jcobbert did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-jcobbert
May 14th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 37 customers so far
Similar issue to 338 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jcobbert started working on this issue
May 14th, 2018 3:54pm
GetHuman-jcobbert indicated the issue is not fixed yet.
May 14th, 2018 4:56pm
GetHuman-jcobbert indicated the issue is not fixed yet.
May 15th, 2018 11:52am
GetHuman-jcobbert indicated the issue is not fixed yet.
May 15th, 2018 9:46pm
GetHuman-jcobbert indicated the issue is not fixed yet.
May 15th, 2018 10:22pm
GetHuman-jcobbert indicated the issue is not fixed yet.
May 15th, 2018 10:24pm
GetHuman-jcobbert indicated the issue is not fixed yet.
May 18th, 2018 10:54am
GetHuman-jcobbert indicated the issue is not fixed yet.
May 18th, 2018 10:56am