I sent a message last week. I got an answer from a return email. It didn't answer my qu...

GetHuman-atorset's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-atorset's own words
I sent a message last week. I got an answer from a return email. It didn't answer my question. Last week I hit my facebook app and it said I had to put in my password (that had NEVER been asked before). I couldn't remember it. So I hit forgot password, it sent me an email with a temporary code. I went thru the whole process, and it took me to an old facebook page. I cant get into my good facebook page. I have now lost ALL of my pictures that people have tagged me on. I need help!!!
GetHuman-atorset did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-atorset fixed the problem
We are waiting for GetHuman-atorset to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-atorset
May 14th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 23 customers so far
Similar issue to 666 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-atorset started working on this issue
May 14th, 2018 1:59pm
GetHuman-atorset indicated the issue is not fixed yet.
May 14th, 2018 3:02pm
GetHuman-atorset indicated the issue is not fixed yet.
May 14th, 2018 10:02pm
GetHuman-atorset indicated the issue is not fixed yet.
May 15th, 2018 1:27pm
GetHuman-atorset indicated the issue is not fixed yet.
May 15th, 2018 1:30pm
GetHuman-atorset indicated the issue is not fixed yet.
May 15th, 2018 3:06pm
GetHuman-atorset indicated the issue is not fixed yet.
May 15th, 2018 3:06pm
GetHuman-atorset indicated the issue is not fixed yet.
May 15th, 2018 11:35pm
GetHuman-atorset indicated the issue is not fixed yet.
May 16th, 2018 4:22am
GetHuman-atorset indicated the issue is not fixed yet.
May 16th, 2018 11:56pm
GetHuman-atorset indicated the issue is not fixed yet.
May 16th, 2018 11:57pm
GetHuman-atorset indicated the issue is not fixed yet.
May 18th, 2018 3:07am
GetHuman-atorset indicated the issue is not fixed yet.
May 18th, 2018 12:44pm
GetHuman-atorset indicated the issue is not fixed yet.
May 18th, 2018 12:53pm
GetHuman-atorset indicated the issue is not fixed yet.
May 18th, 2018 1:04pm
GetHuman-atorset indicated the issue is not fixed yet.
May 18th, 2018 1:05pm
GetHuman-atorset indicated the issue is not fixed yet.
May 18th, 2018 1:29pm
GetHuman-atorset indicated the issue is not fixed yet.
May 18th, 2018 1:35pm