Won't let me log in,saying the name I am using is not the one I use in everyday life,my...

GetHuman-happyki's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-happyki's own words
Won't let me log in,saying the name I am using is not the one I use in everyday life,my Facebook profile is Cliff Robert,My full name is Clifford Robert Tuck,what is the problem using my first and middle name,I don't use my surname as I don't want my previous partner to know where I am.I used to have a account using my full name but was locked out of that for some reason,at the same time I finished a relationship I was in and opened a new account which I have had for the last * years without any problems if you could please reinstate my current account it would be much appreciated.Thank you
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Customer service issue
Reported by GetHuman-happyki
May 14th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 328 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-happyki started working on this issue
May 14th, 2018 12:30am
GetHuman-happyki indicated the issue is not fixed yet.
May 14th, 2018 12:20pm
GetHuman-happyki indicated the issue is not fixed yet.
May 15th, 2018 9:17am
GetHuman-happyki indicated the issue is not fixed yet.
May 16th, 2018 1:00pm
GetHuman-happyki indicated the issue is not fixed yet.
May 16th, 2018 1:07pm
GetHuman-happyki indicated the issue is not fixed yet.
May 17th, 2018 7:01pm
GetHuman-happyki indicated the issue is not fixed yet.
May 17th, 2018 8:48pm