On firday my boyfriends mom texted me this" silvia, are u aware about the $***,*** USD...

GetHuman680727's customer service issue with Facebook from May 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman680727's own words
On firday my boyfriends mom texted me this" silvia, are u aware about the $***,*** USD cash that Federal Government and World Banks is givining out to some people in the country." but now i know it was not her texting me it was my hacker who i give him my FB email and password becasue he told me to fill out a form on messnger (i screen shot all the messages i and him texted to each other) so he can deliver my winnings and i believed him and the money never came. he went in to my other profile (silvianna Aguilar)(i have brown hair and brown eyes,light skin and skinny, my name is silvia aguilar my name is not silvianna i just put silvianna as my name on my other profile that got hacked) my email is *****@***.com and he changed facebook my password and email so i cant get in and i made a new one( silvia aguilar my profile picture is just me and i wearing a white shirt, and picture was taken out side im also wear a flower neckless, it's the same picture as my other profile that got hacked silvianna aguilar) and i tryed to talk to him through my other profile that he is using but he blocked me. And i went to his actually profile (vennieb Ashford) and try to talk to him and asked him to give my profile back but he blocked me there too. Hes looks like a ** year old man, white skin and no hair, glasses. he's cover picture its a picture of Fedex worker holding a box and a Fedex truck. Plz help me get my profile back.
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Facebook

Customer service issue
Reported by GetHuman680727
May 13th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 256 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman680727 started working on this issue
May 13th, 2018 6:52pm
GetHuman680727 indicated the issue is not fixed yet.
May 13th, 2018 7:55pm
GetHuman680727 indicated the issue is not fixed yet.
May 13th, 2018 7:57pm
GetHuman680727 indicated the issue is not fixed yet.
May 14th, 2018 9:39pm
GetHuman680727 confirmed the issue is fixed. Hooray!
May 17th, 2018 7:28am