I made a new fb account yesterday through my phone.Today they told me that protocal nee...

GetHuman-paananen's customer service issue with Facebook from May 2018

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The issue in GetHuman-paananen's own words
I made a new fb account yesterday through my phone.Today they told me that protocal needed to verify my id to make sure its me.They only had one way for me to respond and that was that they requested a photo of my face so that they could determine my id.So i sent them a face shot.Ive been waiting for hours to get onto my fb.They still will not allow me to log in.So whats going on?Are they really mulling over my picture to detetmine its me?Ive never heard of them requesting a photo in the first place.Nobody else that ive talked to has either.Want back into fb.They never said why they were questioning my id.I have no malicious material or questionable posts..Seems opening this from my own phone would verify it was me!HELP!
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Customer service issue
Reported by GetHuman-paananen
May 13th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 401 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-paananen started working on this issue
May 13th, 2018 8:37pm
GetHuman-paananen shared this issue with friends on Facebook
May 13th, 2018 8:39pm
GetHuman-paananen indicated the issue is not fixed yet.
May 14th, 2018 5:03am
GetHuman-paananen shared this issue with followers on Twitter
May 14th, 2018 5:05am
GetHuman-paananen indicated the issue is not fixed yet.
May 14th, 2018 5:07am
GetHuman-paananen indicated the issue is not fixed yet.
May 14th, 2018 5:08am
GetHuman-paananen indicated the issue is not fixed yet.
May 14th, 2018 5:16am
GetHuman-paananen indicated the issue is not fixed yet.
May 14th, 2018 5:16am
GetHuman-paananen shared this issue with your circles on Google+
May 14th, 2018 5:16am
GetHuman-paananen shared this issue with others over email
May 14th, 2018 5:17am
GetHuman-paananen indicated the issue is not fixed yet.
May 14th, 2018 5:18am
GetHuman-paananen shared this issue with others over email
May 14th, 2018 5:19am
GetHuman-paananen indicated the issue is not fixed yet.
May 14th, 2018 5:23am
GetHuman-paananen shared this issue with others over email
May 14th, 2018 5:23am
GetHuman-paananen shared this issue with others over email
May 14th, 2018 5:24am
GetHuman-paananen indicated the issue is not fixed yet.
May 14th, 2018 5:35am