* days ago I changed the phone number on my Facebook account because I had got a new nu...

GetHuman679038's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman679038's own words
* days ago I changed the phone number on my Facebook account because I had got a new number. Than I deactivated my account knowing I needed my number for * step verification after. Now I’m trying to get back into my account and I can’t because it must not have changed my phone number. I have sent in a picture of me holding up the code given to me and I’ve sent in a picture of my government issued ID and I’m getting nowhere. My Facebook account has lots of pictures in which I need. All * of my kids since they were babies.
GetHuman679038 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman679038
May 12th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 97 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman679038 started working on this issue
May 12th, 2018 8:23pm
GetHuman679038 indicated the issue is not fixed yet.
May 13th, 2018 9:29pm