Ok I had a Facebook opened with the email *****@***.com I wanted to change the number t...

GetHuman678872's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman678872's own words
Ok I had a Facebook opened with the email *****@***.com I wanted to change the number to my new one and it said that my password was changed *hrs ago meaning months ago now the number to that was ***********I want to switch everything to my new email *****@***.com and the number **********. then I went to try open a new account with the email and number stated above. It's says I am pretending to be someone I'm not but that's me in both.. How can this be fixed I would love all my pictures back from my account with the email *****@***.com thank you in advance
The number no longer belongs to me
Fixing my previous account
Since ****
I have an issue with Facebook too
How GetHuman678872 fixed the problem
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Facebook

Customer service issue
Reported by GetHuman678872
May 12th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 368 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman678872 started working on this issue
May 12th, 2018 7:19pm
GetHuman678872 indicated the issue is not fixed yet.
May 12th, 2018 9:33pm
GetHuman678872 indicated the issue is not fixed yet.
May 12th, 2018 9:53pm
GetHuman678872 indicated the issue is not fixed yet.
May 12th, 2018 10:01pm
GetHuman678872 indicated the issue is not fixed yet.
May 13th, 2018 2:09pm
GetHuman678872 indicated the issue is not fixed yet.
May 13th, 2018 8:32pm
GetHuman678872 indicated the issue is not fixed yet.
May 13th, 2018 8:33pm
GetHuman678872 indicated the issue is not fixed yet.
May 13th, 2018 8:36pm
GetHuman678872 indicated the issue is not fixed yet.
May 16th, 2018 4:47pm
GetHuman678872 indicated the issue is not fixed yet.
May 20th, 2018 5:07pm