I was contacted yesterday via messenger from a friend of ** yrs that she had been chose...

GetHuman-hazelcle's customer service issue with Facebook from May 2018

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The issue in GetHuman-hazelcle's own words
I was contacted yesterday via messenger from a friend of ** yrs that she had been chosen to receive a monetary prize from Facebook and my name was also on the list she sent me a link to friend a person called Paulina Ballard I stupidly did this and she asked for my details na,e address and mobile no. and whether I was a home owner I gave info and then spoke to my friend Annette beynon who did not know anything and had not sent me any messages I immediately blocked this lady and deleted all conversations*However she had got into mine and Annette's account and I am reporting this breach I also phone Facebook helpline and reported the incident as well *Thank you
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Facebook

Customer service issue
Reported by GetHuman-hazelcle
May 12th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 359 others
0 customers following this
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Timeline
GetHuman-hazelcle started working on this issue
May 12th, 2018 12:53pm
GetHuman-hazelcle indicated the issue is not fixed yet.
May 12th, 2018 2:08pm
GetHuman-hazelcle indicated the issue is not fixed yet.
May 12th, 2018 2:25pm