My email in question is *****@***.com and my password is martha** but they will not let...

GetHuman677901's customer service issue with Facebook from May 2018

2 views
 | 
398 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman677901's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman677901's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman677901 will want to follow the link below to head to their help center. We will check on GetHuman677901 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman677901 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman677901's own words
My email in question is *****@***.com and my password is martha** but they will not let me in I have had this account for years I need my account up and running I bought a new phone and it won't let me access it on my new phone my new number is ***-***-**** I have not changed my password and I don't want to lose all the stuff I built up on that account like my games that I play on a daily basis I don't want to start over with them please help
GetHuman677901 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman677901 fixed the problem
We are waiting for GetHuman677901 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman677901 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman677901
May 12th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 398 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman677901 started working on this issue
May 12th, 2018 12:35pm