My ex boyfriend hacked my account changed my password took off my email and replaced it...

GetHuman-whoshebe's customer service issue with Facebook from May 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-whoshebe will want to follow the link below to head to their help center. We will check on GetHuman-whoshebe later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-whoshebe's own words
My ex boyfriend hacked my account changed my password took off my email and replaced it with his email and also removed my phone number and in place put his email so I have no way at all of getting into my account and that's like my life I love Facebook it's my contact to work school home friends everything and now I have nothing please could you help me regain access to my account before he deletes it and I loose everything I put way to much into my Facebook to have it be taken away I need it for everyday use I'm so lost without it I don't know what to do HELP ME PLEASE!!! Thank you so much! I really appreciate you guys!
GetHuman-whoshebe did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-whoshebe
May 12th, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 8 customers so far
Similar issue to 347 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-whoshebe started working on this issue
May 12th, 2018 6:03am