I can no longer log into my Facebook. I am not understanding why because, my current ph...

GetHuman-cortneyk's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-cortneyk's own words
I can no longer log into my Facebook. I am not understanding why because, my current phone number is linked to it and it will not send the SMS to my phone to link it to my Facebook again. This is the third time in a month span this has happened and I no longer have the email account linked to it. I have tried restarting my phone, turning off and on the data, uninstalling and reinstalling the app. I'm not sure what else to do and I need help I have even tried progressing so much as sending Facebook my ID to get into it and I got no response.
GetHuman-cortneyk did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-cortneyk
May 11th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 395 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cortneyk started working on this issue
May 11th, 2018 9:33pm
GetHuman-cortneyk indicated the issue is not fixed yet.
May 11th, 2018 9:34pm