Hey. **My parents have an older TV, so they use their phones to watch things on the TV...

GetHuman-qendrim_'s customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-qendrim_'s own words
Hey. **My parents have an older TV, so they use their phones to watch things on the TV which are streamed on Facebook - via Chromecast. **They've been very happy to do this the last year or so. Today they had a problem. Everytime they wanted to use another app while casting something from Facebook on their TV, the cast was ended. **This didn't happen before, and they could use the phone for everything they wanted to, while casting on the TV from Facebook.**It's only a problem with Facebook, as Netflix, Hulu, HBO etc. all work the same as they've always done. **So I wanted to know whether you've changed something , or whether I can change something so it'll work like it did before?**Thanks in advance**Best regards
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Customer service issue
Reported by GetHuman-qendrim_
May 11th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 593 others
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GetHuman-qendrim_ started working on this issue
May 11th, 2018 3:14pm
GetHuman-qendrim_ indicated the issue is not fixed yet.
May 11th, 2018 4:33pm
GetHuman-qendrim_ indicated the issue is not fixed yet.
May 12th, 2018 2:32pm