My name is Matthew Peltz, I live in Minneapolis, MN. My account was recently hacked on...
GetHuman-mpeltz's customer service issue with Facebook from May 2018
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mpeltz's own words
My name is Matthew Peltz, I live in Minneapolis, MN. My account was recently hacked on May * ( I believe ), so I tried to create a new one and now that one is also hacked*locked. I first noticed a notification that someone was attempting to log into my account in New Jersey, and I tried to log in to say "No, that is not me." But I don't remember my password since Google saved it for me. My original account first got hacked, and profile changed as long as the name to Mohamud.
GetHuman-mpeltz did not yet indicate what Facebook should do to make this right.
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