Im trying to add a cell phone number to my account, because i cant remember my password...

GetHuman-crouchna's customer service issue with Facebook from May 2018

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The issue in GetHuman-crouchna's own words
Im trying to add a cell phone number to my account, because i cant remember my password and all my other options to recover it wont work. (Dont have that number anymore for texts & I cant access that email account). So when i go to put in the number, it says it has sent a conformation code to said number, but i never receive it. I've tried over ** times and i have tried to send it to other numbers, but i still do not recieve one. How can I get one and is there any other way for me to get my password?
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Customer service issue
Reported by GetHuman-crouchna
May 10th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 575 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-crouchna started working on this issue
May 10th, 2018 4:58pm
GetHuman-crouchna shared this issue with friends on Facebook
May 10th, 2018 4:59pm
GetHuman-crouchna indicated the issue is not fixed yet.
May 10th, 2018 4:59pm
GetHuman-crouchna indicated the issue is not fixed yet.
May 10th, 2018 6:55pm
GetHuman-crouchna indicated the issue is not fixed yet.
May 11th, 2018 6:12pm