My name is Quinton Joslin, I am unable to access my facebook account. I know the email...

GetHuman-qjoslinb's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-qjoslinb's own words
My name is Quinton Joslin, I am unable to access my facebook account. I know the email and exact password associated with my account. But when trying to log in, it keeps asking for a verification code. I am not receiving any code via cell phone, and I am unable to check the email that is linked to my Facebook account because I have forgotten the password for the email. I no longer have access to the email that is on file for my account and Im not receiving any text messages to my phone. The address on file is *****@***.com, the phone number on record is ***-***-****.
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Customer service issue
Reported by GetHuman-qjoslinb
May 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 263 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-qjoslinb started working on this issue
May 8th, 2018 10:38pm
GetHuman-qjoslinb indicated the issue is not fixed yet.
May 12th, 2018 12:48am
GetHuman-qjoslinb indicated the issue is not fixed yet.
May 12th, 2018 12:49am