Have old phone number with Facebook account, but have new number but don't remember pas...

GetHuman665567's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman665567's own words
Have old phone number with Facebook account, but have new number but don't remember password need to get my Facebook account going again please help me. It is very important that I get my old Facebook account again. Would never be able to get the same friends and family back again. Please help me with this issue. I desire Facebook daily and I need to have it. Would be able to answer any security questions at all about my account, Facebook. My new phone number is, * ***-***-****. The number that the Facebook account is under * - *** Dash *** - ****. Please call me it would be easier to speak to you to explain and get this done quicker. I am very dumb on computers and am older. My email isrobertgoldberg ** @gmail.com. please contact me as soon as possible today is Monday May *th.
GetHuman665567 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman665567
May 8th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 35 customers so far
Similar issue to 599 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman665567 started working on this issue
May 8th, 2018 4:27am
GetHuman665567 indicated the issue is not fixed yet.
May 8th, 2018 5:36am
GetHuman665567 indicated the issue is not fixed yet.
May 8th, 2018 5:38am
GetHuman665567 indicated the issue is not fixed yet.
May 8th, 2018 5:44am