Get me back in my account!

GetHuman665103's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman665103's own words
Y'all stoped my session brcause y'all thought there was suspicious activity on my account. Then y'all said I need to go through a security chech, I sent you a photo of me and my wife thats on my profile picture. Then y'all say change password so I did. Then it wouldn't let me in. Thin one thing is telling me you all are reviewing my photo. Then another email says I can log in in with new password. I try then it starts security bull **** again. So click ok. Then it gose right back too log in. What the **** is going on.
GetHuman665103 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman665103
May 7th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 296 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman665103 started working on this issue
May 7th, 2018 11:52pm
GetHuman665103 indicated the issue is not fixed yet.
May 8th, 2018 12:08am
GetHuman665103 indicated the issue is not fixed yet.
May 8th, 2018 9:06am