There is a group of people on FB called Legion. They have been hacking people’s profil...

GetHuman662065's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman662065's own words
There is a group of people on FB called Legion. They have been hacking people’s profiles, changing their passwords so that the owner of the profile can no longer have access to it. I have a friend who lost a profile that is ** years old with *,*** friends. When she reported this to FB, they replied it does not violate our community standards. They have been continuously harassing her. Something needs to be done about this group of people.
GetHuman662065 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman662065
May 7th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 14 customers so far
Similar issue to 441458 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman662065 started working on this issue
May 7th, 2018 4:20am
GetHuman662065 indicated the issue is not fixed yet.
May 7th, 2018 6:22am
GetHuman662065 indicated the issue is not fixed yet.
May 8th, 2018 4:39pm
GetHuman662065 indicated the issue is not fixed yet.
May 12th, 2018 8:08am