Hi there. I’m trying to access my Facebook. The email associated with it not longer wor...

GetHuman660737's Recover Account issue with Facebook from May 2018

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Help with my Facebook issue
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The issue in GetHuman660737's own words
Hi there. I’m trying to access my Facebook. The email associated with it not longer works Because I haven’t used this email in years it does not exist anymore. I have tried to reset it with my new email and managed to mess something up. Now when I try to fix it Facebook says this email is already associated with another account. I must have created a new account or something. But when I go to log in using this email it says this email is not recognized. PLEASE HELP. I don’t want to create a a new account.
GetHuman660737 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman660737
May 6th, 2018 - 2y ago
I have an issue with Facebook too
Not resolved
Seen by 52 customers so far
Similar issue to 611801 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman660737 started working on this issue
May 6th, 2018 2:33pm
GetHuman660737 indicated the issue is not fixed yet.
May 6th, 2018 4:38pm
GetHuman660737 indicated the issue is not fixed yet.
May 6th, 2018 4:39pm