I have messaged earlier on this cute to get help on loging back into my account. I got...

GetHuman-yomother's Report a Problem issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-yomother's own words
I have messaged earlier on this cute to get help on loging back into my account. I got hacked April ** and messages were being sent to my friends so I changed my password and now it won’t let me back in saying I will receive an sms of a code to put in which I never **** received so I went to get help and submitted two pictures of myself already and I have sent a report yesterday and today again and now I got an email saying my old Facebook account was reactivated when that wasn’t the account I have been trying to get in I didn’t ask for that one but my current one with the email of *****@***.com.
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Report a Problem issue
Reported by GetHuman-yomother
May 5th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 445970 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-yomother started working on this issue
May 5th, 2018 9:45pm
GetHuman-yomother indicated the issue is not fixed yet.
May 6th, 2018 2:56am