I was logged out and my account was locked up. I was asked to send in a picture of me t...

GetHuman658917's Recover Account issue with Facebook from May 2018

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146716 similar
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2 following
Help with my Facebook issue
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Before contacting them, items GetHuman658917 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman658917's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman658917 will want to follow the link below to head to their help center. We will check on GetHuman658917 later to make sure it's all set or try to help escalate.
The issue in GetHuman658917's own words
I was logged out and my account was locked up. I was asked to send in a picture of me to recover my account and I did. Now I still can't log in.
GetHuman658917 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman658917 fixed the problem
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Facebook

Recover Account issue
Reported by GetHuman658917
May 5th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 146716 others
2 customers following this
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Timeline
GetHuman658917 started working on this issue
May 5th 3:29pm