I uninstalled the fb app from my phone to clear the cache. Then reinstalled the app on...

GetHuman-nanrowe's Recover Account issue with Facebook from May 2018

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The issue in GetHuman-nanrowe's own words
I uninstalled the fb app from my phone to clear the cache. Then reinstalled the app on phone. *I cannot access without the sms code. The sms texts never come via text. Got one code via email. But now cannot login because It says I have not logged in from this device before. *Says to go to Code Generator. Cannot access the Code Generator if I cannot access fb!!!
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Recover Account issue
Reported by GetHuman-nanrowe
May 5th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 6 customers so far
Similar issue to 533808 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-nanrowe started working on this issue
May 5th, 2018 2:14pm
GetHuman-nanrowe confirmed the issue is fixed. Hooray!
May 5th, 2018 3:15pm