I had to switch computers over the weekend. I tried to log into my Facebook account as...

GetHuman-lilypadr's Recover Account issue with Facebook from May 2018

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The issue in GetHuman-lilypadr's own words
I had to switch computers over the weekend. I tried to log into my Facebook account as usual. I was going to change my cellphone number because I switched carriers and they wouldn't let me keep my old number. I expected to type in an access or security code because I was on a different computer. But the code they sent me didn't work. They sent another. That didn't work. I tried to access my account from my cellphone. Didn't work. I emailed. I texted. I sent photos holding handwritten codes. Nothing worked. All I get is a runaround.**I want my account back and don't know why I can't access it.**Please help.**Lily Teresa Reeser
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Facebook

Recover Account issue
Reported by GetHuman-lilypadr
May 3rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 451180 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lilypadr started working on this issue
May 3rd, 2018 12:32am