My Facebook has been hacked and locked but I don’t remember my old p***word. I need to...

GetHuman470873's customer service issue with Facebook from May 2018

Help with my Facebook issue
My Facebook has been hacked and locked but I don’t remember my old p***word. I need to deactivate this account
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman470873
May 2nd, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 23 customers so far
Similar issue to 107311 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman470873 started working on this issue
May 2nd 10:44pm
GetHuman470873 indicated the issue is not fixed yet.
May 3rd 1:32pm