My Facebook has been hacked and locked but I don’t remember my old password. I need to...

GetHuman470873's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman470873's own words
My Facebook has been hacked and locked but I don’t remember my old password. I need to deactivate this account
GetHuman470873 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman470873 fixed the problem
We are waiting for GetHuman470873 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman470873
May 2nd, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 23 customers so far
Similar issue to 248663 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman470873 started working on this issue
May 2nd 10:44pm
GetHuman470873 indicated the issue is not fixed yet.
May 3rd 1:32pm