Hello,**I am the producer of a transmedia murder mystery "Who Murdered the Millennial...
GetHuman-katrinat's Technical Support issue with Facebook from May 2018
Help with my Facebook issue
First: share to improve GetHuman-katrinat's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-katrinat's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-katrinat will want to follow the link below to head to their help center. We will check on GetHuman-katrinat later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-katrinat may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-katrinat's own words
Hello,**I am the producer of a transmedia murder mystery "Who Murdered the Millennial?" and we have chosen to use the £** free credit to promote our *** VR post. We have chosen our demographics and such, but would only like to use £** of the credit and no more. We have set how much money we would like to spend on it but when we only choose £** the option is greyed out. We are concerned that the full £** will be used and once that runs out we are worried money will be taken from our bank account once it is complete.**If you could please give us some help with this we would really appreciate it.**Kind regards,*Katrina Taylor
GetHuman-katrinat did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-katrinat fixed the problem
We are waiting for GetHuman-katrinat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.