My husband recently past away on *******. He was a navy veteran and suffered from ment...

GetHuman-dalimatt's Recover Account issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-dalimatt's own words
My husband recently past away on *******. He was a navy veteran and suffered from mental illnesses including PTSD. I would like to know how i can get into his facebook or messenger account. I don't know his password and the phone number he used is not working anymore. I cannot get into his gmail account. Do you guys need a death certificate and*or a marriage license? Please let me know. *Sincerely,*Dalila Matta
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Recover Account issue
Reported by GetHuman-dalimatt
May 2nd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 444483 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dalimatt started working on this issue
May 2nd, 2018 1:03pm
GetHuman-dalimatt indicated the issue is not fixed yet.
May 10th, 2018 12:49pm
GetHuman-dalimatt indicated the issue is not fixed yet.
May 10th, 2018 12:50pm