Somehow I was assigned two different Facebook accounts using my email address. One made...

GetHuman-robin_j's Recover Account issue with Facebook from May 2018

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GetHuman-robin_j's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-robin_j will want to follow the link below to head to their help center. We will check on GetHuman-robin_j later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-robin_j may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-robin_j's own words
Somehow I was assigned two different Facebook accounts using my email address. One made years ago and never used and my current account which I am now unable to access because login goes to the old, never used account instead of my current account. Up until today I was able to access my new account. Now I can't. How to fix that?
GetHuman-robin_j did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Account issue
Reported by GetHuman-robin_j
May 2nd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 342231 others
1 customer following this
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GetHuman-robin_j started working on this issue
May 2nd, 2018 5:45am