I'm locked out of my Facebook and cannot confirm my identity..

GetHuman648365's Recover Account issue with Facebook from May 2018

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728029 similar
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11 following
Help with my Facebook issue
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GetHuman648365's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman648365 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman648365 can let us know if they help or not.
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The issue in GetHuman648365's own words
The problem: I'm locked out of my Facebook and cannot confirm my identity..
GetHuman648365 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman648365 fixed the problem
We are waiting for GetHuman648365 to fix the problem and share the solution with the rest of us customers.
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Facebook

Recover Account issue
Reported by GetHuman648365
May 2nd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 150 customers so far
Similar issue to 728029 others
11 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman648365 started working on this issue
May 2nd, 2018 1:45am