My facebook page got hacked and now I'm blocked out even though I sent facebook my new...

GetHuman646916's customer service issue with Facebook from May 2018

Help with my Facebook issue
My facebook page got hacked and now I'm blocked out even though I sent facebook my new email and photo ID to recover it and still have not been contacted.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman646916
May 1st, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 22 customers so far
Similar issue to 75743 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman646916 started working on this issue
May 1st 6:53pm
GetHuman646916 indicated the issue is not fixed yet.
May 1st 7:57pm