i recently purchased a new phone however I cant' log in to my facebook acct. I don't h...

GetHuman-anyflore's Recover Account issue with Facebook from May 2018

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Help with my Facebook issue
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The issue in GetHuman-anyflore's own words
i recently purchased a new phone however I cant' log in to my facebook acct. I don't have access to my email or cell phone link to the account. how can I retrieve my account. please help. my account was created with *****@***.com and my user name is Any Any . my new email is *****@***.com but my user name is Any Any which it's linked to *****@***.com.*please help me retrieve my account.**thanks
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Facebook

Recover Account issue
Reported by GetHuman-anyflore
May 1st, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 19 customers so far
Similar issue to 721881 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-anyflore started working on this issue
May 1st, 2018 2:58pm
GetHuman-anyflore indicated the issue is not fixed yet.
May 1st, 2018 3:04pm
GetHuman-anyflore indicated the issue is not fixed yet.
May 4th, 2018 4:48pm