I got new phone and since my fb account was associated with an old email address I don...
GetHuman645604's Recover Account issue with Facebook from May 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman645604 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman645604 can let us know if they help or not.
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The issue in GetHuman645604's own words
I got new phone and since my fb account was associated with an old email address I don't have access to. FB prompted me to create a new user ID Stefanie Wallace. I would prefer to keep my old user ID Stefanie Hawes Wallace which has all of my friends. My old email address was *****@***.com and my new address is *****@***.com. Please help me regain access to my user ID Stefanie Hawes Wallace. Thank you.
GetHuman645604 did not yet indicate what Facebook should do to make this right.
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