I was locked out of my account somehow and when I try to recover the password that I ne...

GetHuman-henault's Hacked or Disabled Accounts issue with Facebook from May 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-henault will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-henault can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-henault's own words
I was locked out of my account somehow and when I try to recover the password that I never changed it's linked to an older email that I no longer have access to. My FB name is Christie Lee . The email it's linked to is *****@***.com I no longer can use that. My new email is *****@***.com but it's telling me there is another account linked to that which I made to snoop on my teenage son who had blocked my actual account. The phone number my account is under is also an old number. My new number is ***-***-****
GetHuman-henault did not yet indicate what Facebook should do to make this right.
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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-henault
May 1st, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 728675 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-henault started working on this issue
May 1st, 2018 12:12pm
GetHuman-henault indicated the issue is not fixed yet.
May 13th, 2018 1:36pm
GetHuman-henault indicated the issue is not fixed yet.
May 13th, 2018 1:37pm