I have an account I prefer to use: Paula Kehaulani I forgot the password. I have sinc...

GetHuman-pauladir's Recover Account issue with Facebook from May 2018

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The issue in GetHuman-pauladir's own words
I have an account I prefer to use: Paula Kehaulani I forgot the password. I have since reset the password, and now bought a new phone, which is my primary device I like to use for fb. my old phone must be turned in, and I can still get my ole account on it. I have an extra fb account called Kehaulani directo, and I do not like it, but I dont know how to get ride of it. I use my phone number and email as references to guide me to my account, however now fb is using a defunct email that I no longer have accews to, so if a new password code is sent to me, it goes to this old emailaddress that I cant access. HELP
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Facebook

Recover Account issue
Reported by GetHuman-pauladir
May 1st, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 726527 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pauladir started working on this issue
May 1st, 2018 4:51am
GetHuman-pauladir shared this issue with friends on Facebook
May 1st, 2018 4:52am
GetHuman-pauladir indicated the issue is not fixed yet.
May 1st, 2018 1:10pm
GetHuman-pauladir indicated the issue is not fixed yet.
May 1st, 2018 1:21pm