A few days ago possibly my Facebook account and definitely my messages account got hack...
GetHuman-drduck's Hacked or Disabled Accounts issue with Facebook from May 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-drduck will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-drduck can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-drduck may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-drduck's own words
A few days ago possibly my Facebook account and definitely my messages account got hacked. Changed password several times, still today friends are getting strange messages from me, that I did not send thru messenger. Totally deleted messenger app off my phone and now going to off my iPad. Will this solve the problem??? Can I reinstall messenger in a few days? Or what else do I need to do? Can not find info thru Facebook to solve this problem? Need help.
GetHuman-drduck did not yet indicate what Facebook should do to make this right.
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