I am the new Marketing Coordinator at Bill and Wags Inc., Chelsie Guldemond is no longe...
GetHuman-brianned's Technical Support issue with Facebook from April 2018
Help with my Facebook issue
GetHuman-brianned's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brianned will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-brianned can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-brianned's own words
I am the new Marketing Coordinator at Bill and Wags Inc., Chelsie Guldemond is no longer an employee and she was the only one with login information. Bill and Wags also sold their company to a new owner. We would like to delete the old account and start a new fresh one. If we can not do that, then I will need the login information and also change the password and I will be able to manage the account. ****.***.****
GetHuman-brianned did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-brianned fixed the problem
We are waiting for GetHuman-brianned to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.