I have a friend that got another friend request from me she got scammed by them for ov...

GetHuman643563's Hacked or Disabled Accounts issue with Facebook from April 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman643563 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman643563 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman643563's own words
I have a friend that got another friend request from me she got scammed by them for over ***.** I changed my password and everything I suppose to do to fix it she still getting messages from them what I'm the he'll am I supposed to do to fix my account if it keep this up I'll be deleting my account and telling others that they need to or something like this will happen to them. Thank you for nothing one pissed off person Kimberly Anderson
GetHuman643563 did not yet indicate what Facebook should do to make this right.
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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman643563
Apr 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 33 customers so far
Similar issue to 730895 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman643563 started working on this issue
Apr 30th, 2018 8:27pm
GetHuman643563 indicated the issue is not fixed yet.
Apr 30th, 2018 9:32pm