I went on my fb and could not get on I went to change pass word but a old account keeps...

GetHuman-elainatu's Recover Account issue with Facebook from April 2018

2 views
 | 
216389 similar
 | 
1 following
Help with my Facebook issue
First: share to improve GetHuman-elainatu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elainatu's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elainatu will want to follow the link below to head to their help center. We will check on GetHuman-elainatu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-elainatu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-elainatu's own words
I went on my fb and could not get on I went to change pass word but a old account keeps coming up I want my recent account
GetHuman-elainatu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-elainatu fixed the problem
We are waiting for GetHuman-elainatu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-elainatu fixes it.
This email address isn't valid

Facebook

Recover Account issue
Reported by GetHuman-elainatu
Apr 30th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 216389 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-elainatu started working on this issue
Apr 30th 1:08pm