Hi I was at the ANDRE Ruie concert on July *th **** ,there was a young man from Faceboo...

GetHuman640845's customer service issue with Facebook from April 2018

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The issue in GetHuman640845's own words
Hi I was at the ANDRE Ruie concert on July *th **** ,there was a young man from Facebook taking photos of people attending the concert, he took a few of my husband and myself and gave us a card with a Facebook reference number, unfortunately we mislaid the card so we do not know how or where to view it.We were celebrating our golden wedding anniversary and would be so very grateful if you could help me please. *Kind regards Charlotte Martin. *I have a Facebook account
GetHuman640845 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman640845
Apr 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 731579 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman640845 started working on this issue
Apr 30th, 2018 4:02am
GetHuman640845 indicated the issue is not fixed yet.
Apr 30th, 2018 5:20am